About Policy Expert

Built on Vision. Driven by Experience.

Helping Canadian Insurance Brokerages Build Stronger Operations Through Operational Excellence.

Helping Canadian insurance brokerages streamline operations through reliable, scalable, and professional back-office support.

Our Story

About Policy Expert

At Policy Expert, we believe insurance brokerages should be able to focus on serving clients and growing their business—not getting overwhelmed by administrative work.

Founded by Tarun Bhandari and Sanha Chugh, Policy Expert was created with a shared mission: to provide dependable, high-quality back-office support that helps Canadian insurance brokerages operate more efficiently.

The idea behind Policy Expert was born from Tarun Bhandari's entrepreneurial vision of building a company that could become a trusted operational partner for brokerages across Canada. Recognizing the increasing demands placed on insurance professionals, he envisioned a business that would deliver scalable operational support while maintaining the highest standards of quality and professionalism.

Bringing this vision to life is Sanha Chugh, a RIBO-licensed insurance professional with more than four years of hands-on experience in the Canadian insurance industry. Having worked directly within a Canadian insurance brokerage, she possesses practical expertise across Personal Lines operations, policy administration, endorsements, renewals, certificates, cancellations, carrier portal management, billing support, and customer service.

Together, Tarun's strategic leadership and Sanha's operational expertise have shaped Policy Expert into a trusted extension of brokerage teams—delivering reliable, accurate, and cost-effective insurance operations support.

Policy Expert is dedicated to supporting Canadian insurance brokerages through reliable back-office operations that improve efficiency, accuracy and service quality.

What Drives Us

Our Mission & Vision

Our Mission

To help Canadian insurance brokerages grow without increasing administrative burden by delivering dependable, accurate, and scalable operational support.

Our Vision

To become Canada's most trusted back-end operations partner for insurance brokerages.

Leadership

Meet the Leadership Behind Policy Expert

Meet the leadership behind Policy Expert and the experience driving our commitment to operational excellence for Canadian insurance brokerages.

Sanha Chugh, Co-Founder and Chief Executive Officer of Policy Expert

Sanha Chugh

Co-Founder & CEO

RIBO-Licensed Insurance Professional

Sanha Chugh is the Co-Founder & CEO of Policy Expert and a RIBO-licensed insurance professional. She specializes in supporting Canadian insurance brokerages across Personal and Commercial Lines, with expertise in new business processing, endorsements, renewals, certificates of insurance, policy checking, carrier portal operations, and back-office brokerage workflows. Her commitment to operational excellence enables Policy Expert to deliver dependable, accurate, and scalable operational support tailored to the needs of Canadian insurance brokerages.

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Tarun Bhandari, Co-Founder and Managing Director of Policy Expert

Tarun Bhandari

Co-Founder & Managing Director

As the Co-Founder and Managing Director of Policy Expert, Tarun is dedicated to empowering Canadian insurance brokerages by providing highly skilled, reliable operational support. His vision is built on the belief that when brokers are freed from the burden of complex back-office operations, they can focus entirely on growth and client care.

Tarun specializes in streamlining workflows and driving operational efficiency. With a deep commitment to building long-term, trusted partnerships, he ensures that every client receives scalable, professional support tailored to the unique demands of the insurance industry. He is passionate about helping firms optimize their processes to achieve sustainable, long-term success.

Our Commitment

Our goal is simple—to become the trusted operational partner that Canadian insurance brokerages can rely on. By handling the back-end operations with professionalism, accuracy, and care, we enable our clients to focus on serving their customers and growing their business.

Tarun Bhandari & Sanha ChughPolicy Expert Leadership Team

What Guides Us

Our Values

Integrity

We operate with honesty, professionalism, and accountability.

Accuracy

Every task is completed with attention to detail and quality.

Reliability

Brokerages can depend on us as an extension of their operations.

Responsiveness

We provide timely communication and dependable support.

Partnership

We build long-term relationships based on trust and collaboration.

Continuous Improvement

We continuously improve our processes to deliver greater value to our clients.

Why Choose Us

Why Choose Policy Expert

RIBO-Licensed Leadership

Led by Sanha Chugh, a RIBO-licensed insurance professional with practical Canadian brokerage experience.

Canadian Insurance Experience

Operational support informed by experience with Canadian brokerage workflows, carrier portals, and policy servicing.

Fast and Dependable Turnaround

Organized workflows designed to support accurate and timely task completion.

Flexible Operational Support

Support that can adapt to routine workloads, temporary staffing gaps, or changing operational requirements.

Confidential and Secure

Professional handling of brokerage information with a strong commitment to confidentiality and responsible processes.

Dedicated Brokerage Support

Reliable operational assistance aligned with your brokerage's workflows, priorities, and service standards.