Our Story
About Policy Expert
At Policy Expert, we believe insurance brokerages should be able to focus on serving clients and growing their business—not getting overwhelmed by administrative work.
Founded by Tarun Bhandari and Sanha Chugh, Policy Expert was created with a shared mission: to provide dependable, high-quality back-office support that helps Canadian insurance brokerages operate more efficiently.
The idea behind Policy Expert was born from Tarun Bhandari's entrepreneurial vision of building a company that could become a trusted operational partner for brokerages across Canada. Recognizing the increasing demands placed on insurance professionals, he envisioned a business that would deliver scalable operational support while maintaining the highest standards of quality and professionalism.
Bringing this vision to life is Sanha Chugh, a RIBO-licensed insurance professional with more than four years of hands-on experience in the Canadian insurance industry. Having worked directly within a Canadian insurance brokerage, she possesses practical expertise across Personal Lines operations, policy administration, endorsements, renewals, certificates, cancellations, carrier portal management, billing support, and customer service.
Together, Tarun's strategic leadership and Sanha's operational expertise have shaped Policy Expert into a trusted extension of brokerage teams—delivering reliable, accurate, and cost-effective insurance operations support.
Policy Expert is dedicated to supporting Canadian insurance brokerages through reliable back-office operations that improve efficiency, accuracy and service quality.